Customer service email: firstname.lastname@example.org
(Note:Emails are returned throughout the day and are the quickest most
efficient way to contact us.
mail is sent to:
201 Hills Road
Nokomis, FL 34275
Wholesale Return Polices
to: Tatiana Returns
let your customer know that they need to contact you for customer
service. Our packing slip clearly states that they are to contact your
company for customer service. Items must be returned in re-stockable
condition with tags attached within 15 days.
to our website and place a new order for the size wanted. Have the
customer send the first order back to us and we will issue a refund minus
$3.50 FOR HANDLING.
are guaranteed against defects. If an item is defective, return it to
the address above WITH THE PACKING SLIP or at the very least our order number
(that would be Tatiana Fashions Order number not your websites order
number)within 30 days of receipt. We will then send a replacement.
a customer does not want the item and wants to return it:
Note there are not many returns on Tatiana products. We have a very low
return policy will not be the same as ours. We are a wholesaler, you are
a retailer. We suggest you look at other retailers return policy to see
what they are doing. The successful ones have liberal return policies.
is a manufacturer and we do not have retail return policies. Most
wholesalers accept returns only for defects. Most re-sellers (that would
be you) resell their returns because if we accept them we have to charge a
$8.00 restocking fee. All returns must be authorized and we do not accept returns after 14 days.