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» Contact Us » Returns
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What is IShopConcsious' return policy?

Our 100% guarantee ensures that every item you purchase at IShopConscious meets your standards. If you are not satisfied with your purchase, you may return unworn merchandise with all tags attached within 15 days for an exchange or refund. Credits or charges due will be issued to the original credit card. Returns for refund after 15 days will result in an online store credit. Please allow ten (10) business days for your return/exchange to be processed. Initial shipping fees as well as return and exchange shipping costs are not refundable.

How do I return something?

If the item is in restockable condition with original tags, a credit minus $6.00 for shipping and handling will be issued. Returns must be received within 15 days of purchase date.

All items with prices ending in .99 or marked as closeout are non-refundable / non-exchangeable. Some products are listed as non-returnable / non-exchangeable.

By law, intimate garments containing a crotch cannot be returned once they have been tried on or worn.

With the return, please include the order id, your name, phone number, and reason for return. This information will help the Returns Dept. process your return as soon we receive it.

We will notify you via e-mail of your refund once we have received and processed the returned item. Initial shipping fees as well as return and exchange shipping costs are not refundable.

SHIP TO:

IShopConscious
Returns Center
201 Hills Rd. Nokomis, FL 34275

Who pays for return shipping?

For a return, you are responsible for the cost of returning the merchandise. Your return will be processed and your credit card credited within ten business days. Please allow up to two billing cycles for a refund to appear on your credit card statement.

For an exchange, you are responsible for the cost of returning the merchandise. If you request a replacement item of equal or lesser value, there is no charge to ship the item to you. However, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of the additional items and shipping charges. If the exchange is of lesser value, we will need permission to credit your credit card for the original order and place a new order.

In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately. We will reimburse you for the cost of returning the package to us, and we will not charge you for the shipping costs of replacement merchandise.


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